Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use the ServerSage platform, including AI-powered workflows and cloud infrastructure.
1. Scope
This policy covers visitors to https://serversage.ai, users of the ServerSage platform and agent, and data processed by ServerSage via AI service providers.
2. Information We Collect
Website visitors
We may collect basic usage data through cookies and analytics tools, including IP address, browser type, pages visited, referral URL, and session duration.
Platform users
When you interact with ServerSage as a platform, we may collect account information, logs of actions initiated by you, and system metadata from managed environments.
AI command processing
Commands you give ServerSage's agent may be processed using third-party AI APIs. We only send natural language requests or contextual information needed to interpret the request. We do not send server passwords, private keys, or confidential files.
3. How We Use Your Information
We use collected information to operate and improve the ServerSage platform, execute requested tasks, provide support, analyze feature usage and performance, and send product updates or event-based notifications when you opt in.
4. Data Storage and Retention
Website interaction logs may be retained for up to 12 months. Task history and command metadata may be retained for the duration of your account or until deleted. Enterprise customers may request additional controls, including data opt-out and deployment options.
5. Third-Party Services
We may use AI providers for natural language command interpretation, Google Analytics for web traffic analytics, and secure cloud providers for infrastructure hosting. We do not sell or rent your personal data.
6. Data Security
We apply security practices including HTTPS/TLS encryption, role-based access control, execution isolation, minimal data retention policies, and encryption for sensitive information.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, object to processing, or export personal information. You can make requests by contacting admin@serversage.ai.
8. Jurisdiction and Compliance
ServerSage is headquartered in Singapore and follows global data privacy practices, including GDPR, PDPA, and CCPA where applicable. For compliance inquiries or Data Processing Agreements, contact admin@serversage.ai.
9. Changes to This Policy
We may revise this Privacy Policy as our platform evolves. Updates will be reflected with a revised last updated date. Continued use of our services indicates acceptance of the current version.
10. Contact Us
Questions about this Privacy Policy can be sent to admin@serversage.ai.